The guest experience app built for modern hospitality.
Offers, events, dining, the property directory and concierge chat — in one branded app that installs from a QR scan. Eight languages, no app store, nothing to download.
Opens in your browser — a real property, fully populated
Guests arrive with a phone in their hand and a folder on the desk. One of those is current, and it isn't the folder.
Pool hours, spa hours, what time breakfast ends, where the kids' club is. The front desk answers them all day, every day.
Half the property's offers and events are never seen. A guest cannot want what they do not know exists.
A moved event or a new happy hour means new cards in every room — or a correction nobody makes.
Paper tells you nothing about what guests looked for, saved, or tried to book and could not find.
Three moments, and none of them involve a download, an account or a queue at the desk.
A QR code in the room, at the desk or on the table. It opens instantly in the browser and installs to the home screen like an app — because it is one.
Today's offers, what's on this week, where to eat, and every facility with its hours and location — grouped the way a guest actually thinks: for families, spa and wellness, this weekend.
Every venue carries a Book Now, a phone number and directions. When a guest wants a human instead, concierge chat opens WhatsApp with the conversation already addressed.
Everything a guest needs during a stay, and nothing they have to be taught to use.
Today's offers up top, then what's on, where to eat, for families and spa — the day laid out before they scroll.
The front pageKids eat free, thirty per cent off the spa — each with its dates, its hours, its venue, and the small print that stops an argument at the till.
Revenue, discoveredSunset yoga, live jazz, beach cinema. One-off or recurring, filterable by today, tomorrow or the weekend, each with times and whether it costs anything.
What's onEvery restaurant and bar with its cuisine, hours, dress code and level — plus Book Now, call, and directions on the same card.
Where to eatPools, spa, gym, kids' club, business centre — the whole property with locations, floors and opening hours that are always current.
Where everything isA guest's own shortlist across offers, events and dining — the plan for the stay, built as they browse and kept on their phone.
Their itineraryNot machine-translated on the fly — the whole app, written out in each language, and the layout flips where it needs to.
Envoy is a progressive web app. A guest scans the code and it opens immediately — no store, no 200MB download over hotel wifi, no account to create before they can see the pool hours. If they add it to the home screen it behaves like any installed app: its own icon, full screen, no browser bar.
It keeps working once installed, so a guest standing in a lift or out by the beach still has the directory in their hand.
Behind the guest app is a backoffice your team runs — and the first thing it changes is that the printed compendium stops being the bottleneck.
Move an event, change dining hours, pull an offer. It is live on every guest's phone at once — no reprint, no reissue.
QR scans are tracked, and browsing, saving and clicking are counted. What guests look for stops being a matter of opinion.
PDF and CSV exports of the analytics, so the numbers can go into an owner's report without being retyped.
Whoever maintains events does not need the keys to everything else. Admin access is scoped by role.
Colours, wording and tone are the property's. Envoy is the machinery; what a guest sees is your hotel.
Built to run more than one property without starting again — the second is a configuration, not a rebuild.
Open the live demo and walk it as a guest would — a fully populated resort, in any of the eight languages. Then we set it up with your venues, your events and your brand.